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RETURN POLICY
Vertical door hinge kits In stock have a 20% return
fee if returned in new unused condition within 21 days from day of
receipt. Allow 1-2 weeks for refund to be processed.
Vertical door hinge kits that are custom made to order (not in stock)
are not returnable. Any exceptions made will be at the discretion
of Hot Car Accessories and a 50% return fee will apply.
Any returns will require a Return Authorization Number to be posted on
the outside of the package. To obtain a return authorization
number email us within 21 days of receipt.
admin@HotCarAccessories.com
Return address will be provided upon authorization.
Manufacturer Warranty by Vertical Doors, Inc. does
not accept returns on used items, custom made or custom-painted products
or items shipped via truck freight.
Vertical Doors, Inc. will not reimburse labor charges or installation
fees under any circumstances.
• Product Warranty All Vertical Doors Inc systems
are backed up by a limited Lifetime warranty. The shocks have a warranty
for 6 months on any standard shocks.
1) Please be advised that all shipping charges will be the customer's
sole responsibility. Vertical Doors, Inc. will not pay for the cost of
this expense.
2) On all "Universal Kits", and "Best Fit Kits" Vertical Doors, Inc.,
will honor a 30 day warranty on the shocks.
Please be advised that all shipping charges will be the customer's sole
responsibility. Vertical Doors, Inc., will not pay for the cost of this
expense.
If you need to file a warranty claim, you must have the original invoice
to make the warranty valid.